Tools and practices are part of modern business reinvention. Gone are the days when you only needed tools to make a product and the only practice then was to sell a product to customers. But why are tools and practices needed?
Tools
Tools in business reinvention context refer to those tools of the mind (typically graphical figures that are either on paper (canvas) or in digital form). To call these tools can still feel odd for many people as people are used to more tangible tools.
Tools in business reinvention context help mental processes. We know for example how difficulties in shortening span of concentration are a challenge everywhere. Tools also help to produce new ideas and gain new insights.
Tools are especially needed in teamwork. Without tools it is extremely difficult to keep a team’s focus on a certain subject even for a short period of time.
There are tools with different purposes. They can be process tools, selection tools, disruption tools etc. Some tools are easier to use than others that require more mental training to bring good results.
Practices
Business change is not only a mental process but you also need to change habits and conventions on a more physical level. But before you establish practices for a changed business you need business reinvention practices.
The purpose of reinvention practices is to help to reach better reinvention and ultimately business change outcomes. Practices are more than just instructions for tools even though a practice can contain use of tools.
A practice can for example be part of a customer reinvention process. An example of such a practice is Hired by Customer practice the purpose of which is to help to become familiar with a customer’s perspective in a real situation.
Please, ask me more about the tools and practices!