The course has 4 sections and 12 modules:
Background, Process and Team
- Welcome to the Course
- Why Customer Up?
- Video: Why Customer Up?
- Process and Team
- Video: Customer Up Process
- Video: Development Team
Process Steps
- To Value Proposition
- Video: To Value Proposition
- To Customer Solution
- Video: To Customer Solution
- To Business Model
- Video: To Business Model
Reality Event Tools for Customer Up
- Reality Event Triangle
- Video: Reality Event Triangle
- Reality Event Actions
- Video: Reality Event Actions
- Reality Event Experience
- Video: Reality Event Experience
Next Steps!
- Examples of Reality Events
- All Downloadables
- Please, give Feedback
Downloadable Tools and Practices
Hired by Customer – Practice
Proposition Tool + Instructions
Solution Tool + Instructions
Solution Scope Tool+ Instructions
Reality Event Triangle + Instructions
Reality Event Actions + Instructions
Reality Event Experience + Instructions