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Basics of Customer Up Course Topics

The course has 4 sections and 12 modules:

Background, Process and Team
  • Welcome to the Course
  • Why Customer Up?
    • Video: Why Customer Up?
  • Process and Team
    • Video: Customer Up Process
    • Video: Development Team
Process Steps
  • To Value Proposition
    • Video: To Value Proposition
  • To Customer Solution
    • Video: To Customer Solution
  • To Business Model
    • Video: To Business Model
Reality Event Tools for Customer Up
  • Reality Event Triangle
    • Video: Reality Event Triangle
  • Reality Event Actions
    • Video: Reality Event Actions
  • Reality Event Experience
    • Video: Reality Event Experience
Next Steps!
  • Examples of Reality Events
  • All Downloadables
  • Please, give Feedback

Downloadable Tools and Practices

Hired by Customer – Practice

Proposition Tool + Instructions

Solution Tool + Instructions

Solution Scope Tool+ Instructions

Reality Event Triangle + Instructions

Reality Event Actions + Instructions

Reality Event Experience + Instructions

Contact

Jarmo Markula
+358 50 5724 871
[email protected]
www.jamaser.fi

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